FAQs
Competitions
How to enter
- Go to our Competitions page on our website
- Select the competition you would like to enter.
- Select an answer to the multiple choice question (please note that if answered incorrectly you will not be entered into the final draw).
- Select the number of tickets you would like to purchase and select 'participate'.
- Continue to checkout, create an account or log in and input your details.
- Read and agree to our terms and conditions
- Once your tickets have been purchased you will receive a confirmation email with your order number and ticket number.
- The Draw will then take place on the proposed ‘Draw Date’ specified on each competition page.
- We will be selecting a ticket number using a form of random number generator.
- The Draw will take place live on our Instagram page on the proposed Draw Date, to watch this please follow our page http://@timberandstitchvans
- We will contact the winner via phone call and if we don't get an answer text and email.
How long will the competition run for?
Each competition will have it's own 'start date' and 'end date' detailed on each competition page.
The draw date can also be found on this competition page.
What happens if you don't sell all the tickets?
The draw will take place even if the tickets do not sell out. If a winner ticket is selected and no ticket is assigned to that number we will run another random number selector until we get a number that matches a sold ticket.
Where can I find my ticket number?
To find your ticket number/s you can either refer back to your confirmation email or log-in to your account, select the orders section of your account, click on the order you would like to view and you will fid your ticket number in the ‘product’ part of the order.
When and how will the competition draw take place?
How will you contact the winner?
We will contact the winner via phonecall on our live draw.
If we do not get an answer we will text and email.